Table of Contents

COVER; Integrating Care for Older People New Care for Old.
A Systems Approach; Contents; List of Figures; List of Tables; List of Chapter appendices; Foreword; Preface Introducing Emily: Problems in the current systems of care for older people; Introduction; Chapter 1 The Roots of Discrimination; Chapter 2 Trying To Understand It All: A Systems Approach; Chapter 3 Implementation Models; Chapter 4 Assessment: Getting to Know the Older Person; Chapter 5 Preventing Crises: Health Promotion, Chronic Disease Management, and Risk Management; Chapter 6 Putting it in Place: Some Solutions. Highly Commended in the Public Health category of the 2003 BMA Medical Book Competition. The authors of this book share their practical experience of implementing a multi-agency approach to the support of older people. They show how systems thinking can help with the complexity of developing a model of care that co-ordinates medical, social and community services. They offer insight into the effective use of on-going assessment, evaluation, costing and information technology, with examples. They demonstrate how they achieved a 'one-stop' rapid response to emergencies and a multi-level approach.