Table of Contents

ICT and organization: processes and factors.
Technology.
Organizations.
Adoption: from exploration to decision-making.
Implementation.
Use: individual, group and organization.
Effects: tasks, processes and structures.
E-commerce and e-business.
E-government.
Some concluding remarks and research agenda. How best can we understand why the application of information and communication technology (ICT) in organizations succeeds or fails? Calling on technical, organizational, social, psychological and economic perspectives, this book provides a fresh and comprehensive framework for answering this question. Consideration is given to how ICT is adopted, implemented and used within organizations. Throughout special features will help readers clarify their understanding. These features include: -Case studies and vignettes that chart the opportunities and pitfalls created by ICT -Useful chapter introdu.